We cannot assume that all people are functioning at the same level behaviorally and emotionally in the workplace. It is not surprising when we encounter a co-worker who responses to what we thought was a simple comment with an emotional outburst that resembles that of an eight-year-old.
How to identify them:
1. Inability to compromise with the rules of the workplace and with co-workers. Any group of people who spend time together must be able to compromise at times and to realise that not everyone can have their way at every turn of the day.
2. Self-defensiveness and excuse making when confronted with a reality at work. They do this, so that it can easily be divert one from the original issues.
3. Avoidance of responsibility for work or interactions with other workers.
4. Misuse or response to authority, which leads to resentments. It often results from a false sense of entitlement. “I am also one of the managers and I do not have to respect you.”
5. A tendency to revert to quarreling rather than communication toward conflict resolution.
6. Complacency toward making efforts toward quality work. It is different from being lazy. Complacency is more the lack of caring about the outcome of a project.
7. Try to make others responsible for their own emotions. It is always someone else’s fault that the emotionally immature worker is having a difficulty at work.
Well, the good news is that any one can mature emotionally at any age. The bad news is the workplace is not the best place to help a person grow up emotionally. Especially in the area of interpersonal relationships, this action can be very disruptive.
A manager can put into place ways to hold their staff accountable in the workplace by having it done in a mature way. Do this with a quiet, consistent, response that calls for the staff member to look at their own behaviour and never react at the same level of immaturity as the staff member.
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